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Returns

Return Policy

We want to be sure you’re as happy with your URBANCAN's as we are. If you’re not satisfied with your purchase, we offer free returns for a refund within 60 days of your purchase. To start a return, click here. Any approved warranty exchanges must be

Shipping Your Return

We recommend the following guidelines when shipping your return:. If you choose to use your own shipper, please include original order information or the return RMA number inside the box (DO NOT write directly on the product). We recommend selecting

Payment Refunds

If you have returned items from your order, as noted under our returns section, refunds are issued approximately 2 business days after we receive your return. We do not release refunds until the item(s) has been inspected. If it's been 3+ business da