Orders

Can I make changes to my order after placing it?

Most orders can be changed within a short window of time after placement. Please contact customer service for assistance.

How do I track my order?

Once your order is shipped, you'll receive a tracking number via email.

Do I need an account to place an order?

No, you can also place an order as a guest. However, creating an account can make the process faster for future orders.

Is it safe to use my credit card on your website?

Yes, our website is SSL-secured to protect your data.

Can I pre-order items that are not yet in stock?

Yes, pre-orders will be possible for out of stock URBANCAN's 1 week prior to availabilty. Sign up for back in stock notificaitons to be emailed for pre-orders.

Can I pick up my order in-store?

Since we are online-only, in-store pickup is not available.

Do you offer wholesale or bulk pricing?

Yes, please contact us for more information.

Do you have any reviews?

The most important review is yours. This is why we offer a 60 Day Risk Free Trial and back our URBANCAN's with a lifetime warranty.